Free Ebook Trust and Partnership: Strategic IT Management for Turbulent Times (Wiley CIO), by Robert J. Benson, pieter M. Ribbers, Ronald Blitstein
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Trust and Partnership: Strategic IT Management for Turbulent Times (Wiley CIO), by Robert J. Benson, pieter M. Ribbers, Ronald Blitstein
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Proven methodologies to enhance business value by exploiting the latest global technology trends and best business and IT practices
There is no doubt that a tidal wave of change is hitting the area of business technology; new business models are forming around the cloud, new insights on how an enterprise runs is being aided by mining massive transactional and operational data sets. Decision-making is becoming almost prescient through new classes of data visualization, data analytics, and dashboards. Despite the promise of technologies to make a difference, or perhaps because of it, IT organizations face continued challenges in realizing partnerships and trust with their business partners.
While many books take on elements of these emerging developments or address the stubborn barriers to "real" partnership, none make the practices involved fit together in a highly effective fashion - until now. Strategic IT Management in Turbulent Times reveals how this framework ensures that organizations make the right strategic decisions to succeed in times of turbulence and change.
- Draws together authors with global experience including the Americas, Europe, Pacific Rim, and Africa
- Offers a comprehensive framework for IT and business managers to maximize the value IT brings to business
- Addresses the effects of turbulence on business and IT
- Focuses on developing partnerships and trust with business
With practical examples and implementation guidance based on proven techniques developed by the authors over the past twenty years, Strategic IT Management in Turbulent Times considers the challenges facing today's enterprise, IT's critical role in value creation, and the practical road map for achieving strategic IT management competencies.
- Sales Rank: #2521159 in Books
- Published on: 2014-04-28
- Original language: English
- Number of items: 1
- Dimensions: 9.30" h x 1.52" w x 6.30" l, 1.61 pounds
- Binding: Hardcover
- 479 pages
From the Inside Flap
For decades, the relationship between business and IT has been tenuous. As technology paradigms shift and business strategy is continuously honed to take advantage of these advances, the partnership between IT and business units is more crucial than ever. Organizations that can improve upon this relationship, and even build it into an organizational strength, are those best positioned to achieve meaningful and lasting success.
Trust and Partnership provides unique insight into this relationship and provides a comprehensive framework for IT and business managers to maximize the business value delivered by technology. Going well beyond theory, the book provides real-world advice from experts in the IT management arena, including practical examples and implementation guidance based on proven techniques that have been applied over the course of the past twenty years. Intended for CIOs, IT managers, CFOs, and other executives, this handbook provides scorecards to ascertain strengths and weaknesses and an in-depth look at the seven critical enterprise IT capabilities every business and government organization must develop.
Proper IT management provides the enterprise with an enhanced ability to cope with and capitalize on rapid technology changes and challenges related to business environments. Throughout the book, the authors maintain an intense focus on managing IT in a manner that transforms business and allows organizations to proactively address upheaval in the enterprise IT context. Divided into three parts, the book begins with challenges facing the enterprise before moving to the core competencies of strategic business management and a forward-looking, action-oriented “Next Steps” section that provides a roadmap for strategic IT management success.
From the Back Cover
Trust and Partnership
Trust and Partnership was developed to enhance the enterprise’s capabilities for exploiting IT to maximum advantage. Rather than a collection of methodologies, the book provides an overview of the mindsets, mental models, and management commitments required to develop an environment in which the potential of information technology is fully exploited by the enterprise. With hard-hitting self-assessments throughout, and a focus on putting concepts into practice, the book provides IT and business professionals the topic overview and tools required to effect change in their organizations immediately. The authors fully explore topics beyond a mere high-level overview, allowing managers to focus on areas of improvement that are specific to their organizations, including:
- The role of IT in addressing challenges facing the enterprise
- Business partnerships and trust
- The strategic importance of sourcing and execution
- Strategic IT management
- Planning and innovation to enable business transformation
- Portfolio management to make business-value investment decisions
- Management and organization to establish accountability
- Value development to produce transformation and change
- IT services and sourcing to achieve operational excellence
- Financial and performance management to provide transparency in cost and performance
- Roadmap for strategic IT management
- Strategic IT management maturity model
About the Author
ROBERT J. BENSON is a Fellow at Cutter Consortium’s Business Technology Strategies practice and Principal with The Beta Group, a technology management consulting firm. He has consulted with firms and government in the United States, Mexico, and Europe, co-authored several books on IT value and management, and written more than 100 Cutter Consortium publications on business technology strategy and value, IT governance, and IT finance. He is Professor of Information Management at Tilburg University, the Netherlands.
PIETER M. RIBBERS is Professor of Business Information Management at Tilburg University and TiasNimbas Business School (the Netherlands), where he is responsible for the development of executive education in Information Management. He has contributed to national and international journals with scientific and professional publications and co-authored several books. As a consultant he worked for global companies, especially in the field of strategic IT governance, scenario development, and information economics.
RONALD B. BLITSTEIN is Director of Cutter’s Business Technology Strategies practice. His 30-year career includes extensive international leadership experience driving all facets of information management organizations including infrastructure operations, systems development, organization transformation, and business innovation. He has worked internationally with governments, IGOs, and corporations throughout North America, Europe, Africa, and Asia.
Most helpful customer reviews
2 of 2 people found the following review helpful.
A must read for CxOs
By Jose Carlos Lopez
This book is a must read and not as a "one timer", you should keep it close to your desk because it can be considered a very helpful guide for day to day activities, it stablishes an excelent framework to address a very old issue between business and IT, trust.
1 of 1 people found the following review helpful.
Must read for business and government leaders
By Donald Charles Heiman
Benson, Ribbers, and Blitstein have written an outstanding book about the alignment of Information Technology (IT) with business. The book presents assessment tools, models, and academic references to guide the building of IT trust and partnerships in turbulent times. It is a must read for CEO's, CIOs, and senior managers in business and government.
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